Posts Tagged ‘costs’

Canada’s Information Retention Gap

Friday, August 13th, 2010

gap

Ledjit minds the gap. And bridges it!

Symantec recently released the results of its 2010 Information Management Health Check Survey. The survey reached the legal and IT management departments of 1680 enterprises in 26 countries. It sought to identify the best (and worst) practices in the field. One hundred Canadian companies took part in the exercise. Unfortunately, the results reveal that Canadian companies suffer a serious gap. On a worldwide basis, 87% of the participants were aware that a proper information retention plan will help them delete unnecessary information, but only 46% do have such a retention plan. Costs and responsibility attribution are cited by both IT and legal departments as the main reasons why no plan is put in place. Further reasons identified, by IT, are the lack of a need for a plan and, by legal, the lack of expertise. This gap is even wider – one of the largest, according to the study – in Canada. Although a similar proportion of the companies (80%) recognized the utility of an information retention plan, only 15% had a plan in place (yep, in bold and italics!). While the first figure is, in a sense, reassuring, the gap between those who took action and those who haven’t yet means only one thing: the next step is stepping in. The other findings of the study (PDF) relating to over-retention, improper legal hold, backup, recovery and archive practices all point in the direction of a set of consequences:

“First, high storage costs. Studies show that storage costs continue to skyrocket as over retention has created an environment where it is now 1,500 times more expensive to review data than it is to store it. And it is not just the raw cost of tape stock and hard disks, but the higher costs of managing such massive stores. Second, backup windows are bursting at the seams. It is becoming increasingly common to hear of weekend backups taking more than a single weekend. Recovery times are even worse. The time it takes to restore such massive backups will bring any disaster recovery program to its knees. Finally, with the massive amounts of information stored on difficult-to-access backup tapes, eDiscovery has become a lengthy, inefficient and costly exercise.”

While these consequences are serious, so are the short-to-middle-terms benefits of the remedy. It would be a missed opportunity not to remind you that Ledjit is Bridging the gap between IT and the law!

EDRM announces its new White Paper Series – and its first White Paper on selection criteria in discovery

Friday, July 23rd, 2010

The Electronic Discovery Reference Model (EDRM), a must-see resource on many aspects of e-discovery, announces its new White Paper Series, in which it offers the views and opinions of experts in the domain. These white papers are evaluated prior to publication and are available for free. The first White Paper, by Gene Eames, David J. Kessler and Andrea L. D’Ambra, focuses on how best to select proper criteria during the discovery process, and makes the case for an iterative approach. In face of ever increasing amounts of data to search in, this approach comes as an answer to the dilemma of, on one hand, containing discovery costs and, on the other hand, demonstrating the use of a defensible discovery process, the goal of which being that no relevant material should remains unfound. It refers to the Sedona guidelines, stating that automated search tools results should be assessed, measured and documented, eventually requiring an iterative process. The documentation should be done bearing in mind that it may serve to demonstrate, with empirical evidence, that a search term is under- or over- inclusive – or both. In sum, the core of the iterative approach

“By testing the data (both what is selected and what is not selected), one can mitigate the risk of systematically missing data and create documentation regarding the reasonableness of the process, while at the same time reduce the amount of money wasted on processing and reviewing irrelevant documents.”

Its pertinence flows from the understanding that discovery is a global process, and that while costs can be shift further away, it may be cost efficient to shift them in the first steps of the process: the iterative approach to selection criteria may well be such an example. EDRM-2-573

The core of the iterative approach is that, “By testing the data (both what is selected and what is not selected), one can mitigate the risk of systematically missing data and create documentation regarding the reasonableness of the process, while at the same time reduce the amount of money wasted on processing and reviewing irrelevant documents.”